Login & transaction OTP
One-time passcodes over SMS with voice fallback, so second-factor checks don't fail at the moment of truth.
Solutions · Finance & Securities
Protect every high-stakes interaction.
In finance, a message isn't marketing — it's a login someone is trying to complete, a transfer that needs a second factor, or a fraud alert that has to arrive before the money moves. AtomMatrix delivers those moments reliably, adds intelligence where it reduces risk, and keeps a record your auditors can follow.
Talk to salesThe challenge
Reliability and compliance, at the same time.
A passcode that arrives late is a customer locked out and a support call. A fraud alert that doesn't land is a loss. And every one of those messages has a regulator attached to it.
Finance teams can't trade reliability for compliance or the other way around. AtomMatrix routes critical traffic across multiple carriers so it lands fast, applies risk-aware logic to decide when to add friction, and keeps auditable records with data handled in the region your rules require.
Where AQUAVIA fits in a financial workflow
Risk-based challenges
Add friction only when risk is higher — a voice callback or extra check — and stay quiet when it isn't.
Fraud & activity alerts
Reach customers instantly about suspicious activity, and let them confirm or deny by reply.
Payment & collections reminders
Voice and messaging reminders that understand the response and route to a plan or a person.
KYC document handling
Extract and verify details from ID documents to speed account opening without cutting corners.
Support agents
Resolve balance, statement, and status questions around the clock, escalating anything sensitive.
Step-up verification, done right.
A customer initiates a large transfer. Here's what happens in the seconds that follow.
- 1
Assess the risk
The agent weighs the amount, device, and pattern and decides a second factor is needed.
- 2
Deliver the challenge
A passcode goes out on the fastest healthy route; if it stalls, a voice call reaches it instead.
- 3
Confirm or hold
The customer verifies and the transfer proceeds — or it's held and flagged for review.
- 4
Record everything
The decision, the channel, and the outcome are logged for audit and analytics.
Built in
The controls your auditors ask about.
Data residency, audit trails, human review on sensitive actions, and per-tenant guardrails aren't add-ons here.
- 01
Regional data handling
Process and store data in the regions your obligations require.
- 02
Audit trails
A durable record of what was decided, sent, and confirmed.
- 03
Human in the loop
Route high-value or ambiguous cases to a person before anything finalizes.
- 04
Guardrails
Content and action policies tuned to financial compliance needs.
Products behind it
What powers these workflows.
Document Intelligence
KYC and identity document handling.
Tell us where the conversation starts.
Share the channels you need, the regions you send to, and the outcome you're after. We'll come back with the right mix of communications and AI — and a straight answer on what's possible in your markets.